Account Manager

Position: Account Manager
Location: Edinburgh
Salary: 25-30k
Ref: 9409-4028

Our client is an award-winning creative agency based in Edinburgh. They specialises in consumer brand creation, packaging design, advertising, strategy and innovation across various sectors including food, drink, retail and leisure.

With a few years experience, you’ll be comfortable managing multiple projects simultaneously, have the detective skills needed to tease apart a client brief and know your stuff when it comes to briefing the creative team.

You’ll be responsible for creating strong client relationships and delivering day-to-day support on all client account activity, working very closely with the wider team to ensure that projects are delivered successfully, on time and to budget.

The details:
• To build, manage and develop client relationships to ensure client’s expectations are fully met
• Be confident in daily communication with clients, developing strong and confident relationships face-to-face, via phone and email
• Developing and writing briefs for the creative studio, ensuring all client needs and goals are included, then confidently briefing into the creative team
• Ensure the project is smoothly managed from start to finish, meeting all key deadlines
• Work closely with and supporting the client services managers and offer innovative thinking
• Prepare documentation for client meetings – weekly status reports, agendas and contact reports
• Create budgets and invoices using a database system called Synergist (full training provided)
• Review of design work, proof reading and checking work completed prior to sharing with client. Attention to detail is key
• Support account managers in continual development of client plans, identifying new initiatives where possible
• Be able to juggle multiple jobs with tight deadlines
• Be flexible in your approach to workload and task allocation to ensure client demands are met
• Must be a team player with proactive attitude, who can work well independently when required

Please make sure that your full address and details are included in your application for this role.

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